What the people say?
Thanks Shima BPO! I’m so looking forward in developing a meaningful and lasting business partnershipMichael Smith
The price of heading to Asia and creating your own team is quite expensive. For most westerners, learning the government regulations and labor laws of the east is not only arduous and illogical, but it leaves most people downright frustrated and angry by the time you are done.
Don’t let this dissuade your efforts to save precious capital and resources. For longer term solutions, companies like SHIMA have taken the time and resources to assemble teams of laborers who can perform to US standards in several different categories. If you are looking for a very short term fix, there are several sites on the internet that can point you to people that can be hired for a project at a time.
The difference between the quick solutions and SHIMA is that with SHIMA, you begin to build a relationship with a team that is dedicated to you and your staff.
SHIMA has been outsourcing overseas since 2008 and has enjoyed many successes and failures in bringing people to the right team of outsourcers. Our staff are all employees of our company and enjoy a consistent work environment. They aren’t just groups of work at home employees clocking in remotely and trying to coordinate over skype or other online tools. They report to managers and administrators who hold them accountable to finish your tasks in a professional manner.
Don’t spend money working with groups who don’t share an office or have people they are accountable to. Don’t waste the time training someone who may not be around in a few weeks because he got hired on with a bigger company. Be smart with your decision to work with the group you trust. Let SHIMA setup YOUR back office with people who will be dedicated to making your life simpler. Taking the burden of micromanaging their efforts off of your hands and into ours. Truly becoming the backoffice you need to give you the time to focus on making new relationships and earning more clientele.
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SHIMA offers the complete call center services that can accommodate business in all sorts of sizes and in all industries.
Why Choose The Philippines for Call Center Solutions and Outsourcing?
In the last few years, we have seen a large increase in the number of call centers and BPO (business process outsourcing) companies in the Philippines. You just have to wonder why a third world country like the Philippines is the favorite destination for many offshore contact centers who provides a wide array of services to American, other Western Countries and even to some neighboring Asian countries. The country is slowly evolving into a major hub for outsourcing solutions earning an estimated of $Nine Billion in 2009 and continuously growing at over 30% annually.
The Philippines has one of the highest levels of English Proficiency than any country in Asia, with 92.6 % of college graduates that can speak fluent English. Filipinos are considered to have one of the easiest to understand accents when it comes to English speakers. BPO industries in the Philippines offer at least 30-60% reduction in production cost without giving up the quality of service.
More so, Filipinos are also known for their hospitality and good innate personal qualities. They are very loyal and easily trained with a high level of proficiency. In most western countries, a local agent typically comprises of a college dropout trying to earn some extra cash while they find a permanent job. In the Philippines, BPO opportunities are some of the best paying jobs in the country. Its a career move, not an “in between” job for a few months.
Assisted Outsourcing Pacific offers more than any other call centers and BPO companies in the Philippines can offer. We have the quality and unwavering dedication for customer satisfaction. We offer a wide range of services, including call center solutions, Chat Services, Web designs, company branding and Lead generation.
Thinking about outsourcing? Then you come to the right place. SHIMA is always here to serve.
SHIMA offers more than what any other call center and outsourcing companies offer. We do Lead Generation, web designs, company branding, and 3D designs to name a few.
Here in SHIMA we strive for customer satisfaction and above standards quality output.
Giving you tons of prospective consumers that includes contact and demographic information with quality leads in any business or industry.
A customer interaction center or e-contact center which includes online call centers, e-mail newsletters, web site inquiries and chats and overall customer relationship management.
We offer Professional web design and development service, which includes Search engine optimization and web forms and other marketing branding products.